The second-hand marketplace Shoppers Voice Anger Over Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
